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People Operations

Build the systems that let your agency scale

Hiring, onboarding, performance and people processes built to work the same way every time, without you having to hold them together.

How We Price People Operations Projects

Every business is different, so we tailor our approach based on:

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  • Current state of your operations

  • Systems you need built or optimised

  • Tech stack requirements

  • Team size and growth plans

 

We provide fixed-fee project quotes after understanding your needs.

✓  Discovery phase: We understand your business, culture, and needs
✓  Bespoke design: Built for your business, not templated
✓  Documentation: Clear guides your team can actually use
✓  Training: We don't just hand over systems and disappear
✓  30-day post-launch support: We're here as you implement
✓  Quarterly check-in: Follow-up to ensure it's working

What's included in every project?

Typical Projects

Hiring System Setup

Transform chaotic hiring into a streamlined process.

What you get:

  • ATS selection and setup (Hireful or custom recommendation)

  • Job description templates and hiring process design

  • Interview frameworks and scorecard development

  • Candidate communication templates

  • Integration with your existing systems

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Timeline: 4-6 weeks

Best for: Companies hiring 5+ people per year who need structure

Typical investment: from £1,500

Complete Onboarding System

Get new hires productive faster.

What you get:

  • Onboarding journey mapping (pre-day 1 through first 90 days)

  • Welcome pack and documentation templates

  • Role-specific onboarding checklists

  • Manager guidance and training materials

  • Measurement framework to track onboarding success

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Timeline: 4-8 weeks

Best for: Growing teams where new starters take too long to ramp up

Typical investment: from £2,000

HRIS Implementation

Get your people data organised.

What you get:

  • System selection (BreatheHR, Employment Hero or custom recommendation)

  • Data migration from existing systems/spreadsheets

  • System configuration and workflow setup

  • Team training and documentation

  • Post-launch support (30 days)

 

Timeline: 3-4 weeks

Best for: Businesses tired of managing people data in spreadsheets

Typical investment: from £1,500

Performance & Feedback Systems

Create clarity around expectations and growth.

What you get:

  • Performance review framework design

  • Continuous feedback process and tools

  • Goal-setting templates and training

  • Manager enablement and coaching

  • Templates and documentation

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Timeline: 4-6 weeks

Best for: Teams where performance conversations are inconsistent or uncomfortable

Typical investment: from £2,500

Full TeamOS Build

The complete package.

What you get:

All of the above — hiring, onboarding, HRIS, and performance systems built as an integrated operating system for your team.

 

Timeline: 3-4 months

Best for: Businesses scaling from 20-50+ employees who need the full infrastructure

Typical investment: from £5,000 

How it works

01

Discovery Call (Free)

We discuss your current state, challenges, and goals. We'll recommend which systems you need and in what order.

02

Proposal & Quote

Within 3 business days, you'll receive a detailed proposal with fixed pricing, scope and timeline.

03

Kick-Off

Once approved, we start within 1-2 weeks. You'll have a clear project plan and regular check-ins.

04

Build & Iterate

We build, you review, we refine. You're involved throughout, not surprised at the end.

05

Launch & Support

We help you implement, train your team and stay available for 30 days post-launch.

Add-on optimisation

Once your systems are built, you might want ongoing support to refine and optimise.

Optimisation Retainer: £300 - £700 per month (4-8 hours)

What you get: 

  • Regular system reviews and improvements

  • New template creation as you grow

  • Process refinement based on what's working

  • Tech stack optimisation

  • Priority support for questions

Not Sure Where to Start?

Book a discovery call — we'll audit your current state and recommend which systems to prioritise.

❓ Can I do just one system? Yes, we recommend starting with your biggest pain point.

❓ Do you work with our existing tools? Yes, we integrate with what you have or recommend better options.

❓ What if we need changes after launch? Included for 30 days, then available via optimization retainer or ad-hoc hours.

❓Can we do this in phases? Absolutely. We'll create a roadmap and tackle it in priority order.

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